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excellent customer service
received faulty product but were quick to dispatch new one no fuss at all
The product in itself is good. However I didn't realise at the time ordering, I would be receiving an EU plug instead of a standard UK plug.
I purchased a GaN plug from elsewhere and it made the charger perform at its optimal.
Done my homework on this item so knew what I was buying
Awesome product, like my charger very much. It works well and very fast to charge.
This is my third samsung wireless charger. My previous one was the now three year old duo charger where the handset was upright.
I have spare official Samsung UK adapters which I use rather than the EU one included.
Although this trio is space saving because it is flat, I find it annoying that the cable is short so placing the wireless charging pad awkward. I like that when I am charging my watch and phone at the same time and I get a call or notification, the watch stays in place. On the former pad the watch would move out of place and stop charging.
WARNING - DO NOT BUY FOR UK
This product only works with its EU adapter. I spent another £8 to buy an official UK adapter only to find out afterwards from Samsung that it is not compatible with a UK adapter at all! Complete mis-sell for the UK...
Disappointing behaviour by mobilefun
Like others, I was very disappointed to receive it as a UK product in the UK with an EU plug. The information on that is written very low down in the details and essentially hidden. There is no advice or tip which plug is needed and I now need to work out how to get the right plug - plus the additional cost.
I have bought lots of things from Mobilefun and this has definitely been the first time I felt let down.
Fantastic, keeps all my things in one place, very tidy
The product itself its good but unfortunately Mobile Fun sent me a version with just a European plug leaving me 2 choices 1. sending it back which would have been a hassle or 2. getting an adapter still a bit of a hassle. Either way it tainted my view of the company
It is currently charging my Galaxy s21 ultra, my Galaxy Buds Pro, and my Samsung smart watch. All 3 are charging fine.
I intend to keep it on my bedside table and charge everything overnight. By the way, the fact that it comes fitted with an EU plug is mentioned in the description page !
Bought the Samsung wireless Trio charger because i have 3 compatible devices to charge with it. Its does the Job but be warned it certainly isn't a Super Charge device. A bit disappointed because it does state its a fast charge. But having said that its very convenient and i do use it regularly.
Should make it more obvious that this is not a uk model, photos conveniantly hide the plug pins from view. Have had to source another plug at additional cost. Not happy.
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